Privacy Policy — Retained Cases

Last updated: 22 August 2026

This Privacy Policy explains how Retained Cases ("Retained Cases", "we", "us" or "our") collects, uses, discloses and safeguards information when you visit retainedcases.com or communicate with us. By using this website you agree to the practices described here.

1. Information we collect

Information you give us

When you complete a form, email us or call us, we may collect your name, law firm name, email address, telephone number, practice area, firm size, marketing budget range, the services you're interested in, and anything else you choose to include in your message.

Information collected automatically

When you visit the site we may automatically receive your IP address, browser type and version, operating system, device type, referring URL, pages viewed, time spent on pages, and approximate geographic location derived from your IP address.

Information from third parties

We may receive information about you from advertising and analytics providers, including Google and Meta, where you have interacted with our advertising on their platforms.

2. Please do not send confidential client information

Retained Cases is not a law firm. Communications sent to us are not protected by attorney–client privilege or the work product doctrine. Do not submit confidential client information, privileged material, or the details of any specific legal matter through this website. If you are an existing client of ours, confidential material should be exchanged only through the secure channels agreed in your engagement documentation.

3. How we use information

To respond to your enquiry and arrange a consultation or firm review
To provide, operate, maintain and improve our services
To send information about our services where you have asked for it or where permitted by law
To measure and improve the performance of our website and advertising
To detect, prevent and address fraud, abuse, security issues and technical problems
To comply with legal obligations and enforce our terms

4. Cookies and tracking technologies

We use cookies and similar technologies to operate the site, remember preferences, measure traffic and support advertising. These may include:

Essential cookies required for the site to function
Analytics cookies such as Google Analytics, which help us understand how the site is used
Advertising cookies such as Google Ads and Meta Pixel, which allow us to measure campaign performance and show relevant advertising

Most browsers allow you to refuse or delete cookies through their settings. Disabling some cookies may affect how parts of the site work. You can opt out of Google Analytics using Google's browser add-on, and manage advertising preferences through Google Ads Settings and Meta's ad preferences.

5. How we share information

We do not sell your personal information. We may share it with:

Service providers who perform functions on our behalf — hosting, email delivery, form processing, CRM, analytics and advertising platforms — under obligations to protect it
Professional advisers including our accountants, auditors and lawyers where necessary
Legal and regulatory authorities where required by law, court order or to protect our rights, property or safety, or those of others
A successor entity in connection with a merger, acquisition or sale of assets, subject to the protections in this policy

6. Data retention

We keep personal information for as long as necessary to fulfil the purposes described in this policy, to comply with our legal, tax and accounting obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed we delete it or anonymise it.

7. Security

We use reasonable administrative, technical and physical safeguards designed to protect information against unauthorised access, loss, misuse and alteration. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Request a portable copy of information you provided to us
Withdraw consent where processing is based on consent
Opt out of marketing communications at any time

California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected, to request deletion, and not to be discriminated against for exercising those rights. Individuals in the European Economic Area and the United Kingdom have rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, email info@retainedcases.com. We may need to verify your identity before responding.

9. Communications and opt-out

If you submit a form on this site you consent to being contacted by phone, text message or email about your enquiry. Message and data rates may apply. You can opt out of marketing emails using the unsubscribe link in any message, reply STOP to text messages, or ask us directly at any time. We may still send transactional messages relating to an active engagement.

10. Third-party links

This website may link to third-party websites. We are not responsible for their content or privacy practices, and this policy does not apply to them. We encourage you to read the privacy policy of any site you visit.

11. Children's privacy

This website is intended for business use by legal professionals and is not directed at anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

12. International visitors

Retained Cases operates in the United States. If you access this website from outside the United States, your information may be transferred to, stored in and processed in the United States, where data protection laws may differ from those in your jurisdiction.

13. Changes to this policy

We may update this Privacy Policy from time to time. The revised version takes effect when posted, and the "last updated" date above will change. Material changes will be highlighted on this page. Continued use of the site after changes are posted constitutes acceptance of them.

14. Contact us

Questions about this policy or how we handle information:

Email: info@retainedcases.com
Phone: 678-726-1512